Speak With a Licensed Advisor

This page is how a reader reaches a licensed IM65 Approved Advisor. It offers two routes: a toll-free phone line, listed with its hours of operation and a TTY 711 relay number, and a callback request form.

The form asks for your first and last name, a phone number, an email address, your five-digit ZIP code, and one choice of what you want help with — Medicare, life insurance, or both. All of those are required, and the page points at the first field that needs fixing rather than failing silently. Submitting records a consent statement in your name agreeing that a licensed advisor may contact you by phone or email about those products, then sends you to a thank-you page. The stated turnaround is usually one business day. The page also states that your information is not sold, and short testimonial videos may appear below the form.

What it will not do: this form does not quote a premium, check which plans are sold in your ZIP code, look up your doctors or prescriptions, or enroll you in coverage. Choosing Medicare here does not reach Medicare itself — for the official program, the number is 1-800-MEDICARE.

Next: send the form, or use the phone line during the posted hours if you want an answer sooner. If you would rather read first, the tools and printable guides on this site cover most of what a first conversation covers.