Notice of Privacy Practices

This is IM65's HIPAA Notice of Privacy Practices, the disclosure required by 45 CFR 164.520. It explains how protected health information about you may be used and disclosed, and how you can get access to it. IM65 is a Business Associate under HIPAA, so the notice covers information it receives, creates, maintains or transmits in the course of connecting Medicare beneficiaries with licensed advisors and with providers.

It defines protected health information as anything that identifies you and relates to your health, your care or payment for it — including your name, date of birth, address, phone number, Medicare ID, and the insurance products you are considering. It then sets out the permitted uses: coordinating with an advisor or provider, payment activities, health care operations, disclosures required by law, and Scope of Appointment records. Anything outside those uses needs your written authorization, which you can revoke.

Seven rights are described in full: access, amendment, an accounting of disclosures, requested restrictions, confidential communications, deletion, and a paper copy of the notice itself. The notice also states IM65's own duties, the safeguards in place, and two routes for a complaint — internally, or with the HHS Office for Civil Rights. Filing one cannot be held against you.

This page is a notice, not a form. It does not price coverage, compare plans or enroll anyone.

Important Medicare Disclosure: We do not offer every plan available in your area. Please contact Medicare.gov or 1-800-MEDICARE (1-800-633-4227), 24 hours a day/7 days a week, to get information on all of your options. TTY users should call 1-877-486-2048. We are not connected with or endorsed by the U.S. government or the federal Medicare program. Medicare has neither reviewed nor endorsed this information.

Call 1-800-613-5565 (TTY: 711) · Mon–Fri 8am–8pm ET · Sat 9am–5pm ET · Calls are answered by a licensed insurance agent.